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SilverCity St. Vital Cinemas

User rating: 3.17 Read Reviews | Rate Theater

160-1225 St Mary's Rd. Winnipeg, Manitoba R2M 5E5

204-256-3901 | View Map


3.17 / 5

User rating: 3.17

Based on 18 votes and 18 reviews



  • General Ratings
  • General Experience User Rating: 2.72222222222222
  • Concession User Rating: 3.07142857142857
  • Cleanliness User Rating: 3.57142857142857
  • Theatre Presentation User Rating: 3
  • Customer Service User Rating: 3.47058823529412

 

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Theater Reviews

Showing 1 to 10 of 18

commendation

October 24, 2023

I would like to thank the management of Silver City St. Vital Mall, Winnipeg cinema for taking the time to accommodate myself and husband to advise us of the timing of other movies that were available at another movie theatre (McGillivray location) on Sat. Oct 21 considering they were not offering the afternoon movies we had suddenly shown up for and wanted to know when the next movie was showing at the Silver City McGillivray location as we wanted a movie right at that time in the afternoon. They were accommodating in providing us a listing of movies, upon request to the management as we don't have a cell phone and wanted to see the movie "The Creator" that same afternoon. We really appreciated them going above and beyond to provide us with this information. This was great customer service!

  • Overall Rating User Rating: 2
  • General Experience User Rating: 5
  • Concession User Rating: 0
  • Cleanliness User Rating: 0
  • Theatre Presentation User Rating: 0
  • Customer Service User Rating: 5

Phone line to nowhere!

July 24, 2023

Booked on-line. Bad enough that booking on-line incurs individual booking fees when all are done together. This is a cynical attempt to hide the true cost of a ticket. Could not reconcile the taxes ( or "tax" ) as they state it as they do not give a sub-total that they should be basing this on. Was not the 12% we have in Manitoba for the 2 taxes combined. Was higher. Tried to phone the local number hoping to talk to the local manager for the theatre. Local # 204-256-3901 will not give you access to talking to someone. Keeps referring to the website which also seems to not let you contact them.

  • Overall Rating User Rating: 0.4
  • General Experience User Rating: 1
  • Concession User Rating: 0
  • Cleanliness User Rating: 0
  • Theatre Presentation User Rating: 0
  • Customer Service User Rating: 1

February 18, 2023

A filthy theatre !!! The stairs and rugs haven't been vacuumed for well over a year by the looks of the crumbs and dirt in the stair corners. The chairs need to have all the crumbs and popcorn cleaned up between and the the back of the seats. We won't be back. Bathroom said they were checked and cleaned at 5.33 but at 6:05 there was toilet paper all over the floors in the stalls and bathroom counters were covered in water.

  • Overall Rating User Rating: 0.8
  • General Experience User Rating: 1
  • Concession User Rating: 0
  • Cleanliness User Rating: 0
  • Theatre Presentation User Rating: 0
  • Customer Service User Rating: 3

Shitty movies !!!!

December 27, 2022

There has got to be better movies out there then what these theatres are playing !!!! Bunch of garbage

  • Overall Rating User Rating: 1
  • General Experience User Rating: 1
  • Concession User Rating: 1
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 1

Great place to see movies

January 06, 2020

If you are a normal person with a brain, this is a great place to see a movie. Clean with friendly staff.

  • Overall Rating User Rating: 5
  • General Experience User Rating: 5
  • Concession User Rating: 5
  • Cleanliness User Rating: 5
  • Theatre Presentation User Rating: 5
  • Customer Service User Rating: 5

Horrible theatre. Needs an upgrade bad as seats are ripped and uncomfortable and smells old. Second class movie house and prices should reflect it

November 18, 2019

Worst theatre in Winnipeg. Should take a page out of Grant Park or even Odeon Cineplex. I try not to go here unless movie isnt playing anywhere else. Its my last choice and they shouldn't be allowed to charge for tickets like a first rate movie experience. Time for a make over

  • Overall Rating User Rating: 0.2
  • General Experience User Rating: 1
  • Concession User Rating: 0
  • Cleanliness User Rating: 0
  • Theatre Presentation User Rating: 0
  • Customer Service User Rating: 0

Seats to cramped, no leg room

July 13, 2018

I am a tall person and when I sit it is really hard to get comfortable. I have to keep moving my legs to try and find a comfortable spot. It has gotten to the point that I do not like going to this theatre.

  • Overall Rating User Rating: 3.4
  • General Experience User Rating: 2
  • Concession User Rating: 2
  • Cleanliness User Rating: 5
  • Theatre Presentation User Rating: 3
  • Customer Service User Rating: 5

Filthy Place!! Not maintained.

July 10, 2018

We went to watch a movie here and arrived 30 minutes early. When we entered the theatre we were overcome by the smell of body ordor. It was so overpowering we went and complained to the manager who did not seem even a little surprised. He sprayed some spray and that was it. I endured the movie through the smell. NEVER AGAIN will I go here, it is filthy. There was also popcorn and garbage everywhere. Just gross!!!

  • Overall Rating User Rating: 1.6
  • General Experience User Rating: 1
  • Concession User Rating: 3
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 2

Poor Theater !

May 17, 2018

Nothing is maintained here, seats are stained and last time they were wet. Floors and everything is sticky, the entire places looks like it is not being maintained. Staff are unhelpful and the past week the venue smelled terrible. When you are used to going to Landmark Cenimas this place is a joke. Would only return if there was no other option.

  • Overall Rating User Rating: 2.2
  • General Experience User Rating: 2
  • Concession User Rating: 3
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 3
  • Customer Service User Rating: 2

High product costs

September 06, 2017

I think the theatre is good but could improve Food is a bit high.. Food selection could be better .. better healthy Foods.. lack of selections Sound and seats very good

  • Overall Rating User Rating: 3.4
  • General Experience User Rating: 3
  • Concession User Rating: 3
  • Cleanliness User Rating: 4
  • Theatre Presentation User Rating: 3
  • Customer Service User Rating: 4