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Scotiabank Theatre Winnipeg

User rating: 2.74 Read Reviews | Rate Theater

817 St. James Street Winnipeg, Manitoba R3G 3L3

(204) 774-1001 | View Map


2.74 / 5

User rating: 2.74

Based on 18 votes and 16 reviews



  • General Ratings
  • General Experience User Rating: 2.38888888888889
  • Concession User Rating: 2.64705882352941
  • Cleanliness User Rating: 3.11764705882353
  • Theatre Presentation User Rating: 3.05882352941176
  • Customer Service User Rating: 2.47058823529412

 

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  • Concession

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  • Theater Presentation

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Theater Reviews

Showing 11 to 16 of 16

Nacho cheese sauce tastes like the plastic container it is served to you in

September 22, 2014

I recently went to Dawn of the Planet of the Apes 3D. The whole movie myself and my husband were able to hear the audio from the movie in the next theater. Very disturbing while trying to watch the movie. Also we ordered popcorn and nacho cheese sauce. Our movie was for 9:55 pm friday evening. The theater was pretty busy so I'm confused on the food preparation. Popcorn was stale and cold and the worst part was the nacho cheese sauce it had been heated so much that it tasted like the plastic container it was served in. Overall very disapointing evening to the movies for my husband and me. I wanted you to be aware as I hope change can be done to that location. Thank you.

  • Overall Rating User Rating: 1.8
  • General Experience User Rating: 2
  • Concession User Rating: 1
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 2
  • Customer Service User Rating: 3

Rude at when coming in

December 30, 2016

Hands full with popcorn, drinks, purse and jacket.... hand my tickets ask for the 3D Glasses.... told me to get it out of the bin.... not very happy.... no picture during the opening credits.... really, really bad experience...is this how the new Scotia Theater going to treat their customers willing to go some where else... never been treated that badly ever....

  • Overall Rating User Rating: 1.6
  • General Experience User Rating: 1
  • Concession User Rating: 4
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 1

Terrible experience at the concession booth

October 24, 2017

There was approximately 50 people in line at the concession booth when we arrived at the theatre. We soon realized that some of the people in line were purchasing their movie tickets at the concession booth. The ticket booth is now closed, replaced with machines. There was not enough staff at the concession booth to accommodate the number of people. It took 30 minutes to purchase our popcorn and it was not good at all

  • Overall Rating User Rating: 1.6
  • General Experience User Rating: 1
  • Concession User Rating: 1
  • Cleanliness User Rating: 3
  • Theatre Presentation User Rating: 2
  • Customer Service User Rating: 1

smells like feet !

September 09, 2017

Large selection of movies but the theater has a foot odor kind've smell .Also very run down looking . Half the audience, in every movie I've seen here ,are constantly fiddling with their cell phones,but you never see any employees making a walk through .It's like they have your money so who cares what goes on .

  • Overall Rating User Rating: 1.2
  • General Experience User Rating: 2
  • Concession User Rating: 1
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 1

Terrible service

April 25, 2017

Me my friend and 2 children were treated very unprofessionally we asked for an extra bag to put the popcorn in so we can actually mix the seasoning in it without having to waste money by throwing half of it out. They wouldn't do that. We even offered to PAY ( which brings in more money ) for another bag and they still wouldn't do that after stating how ridiculous that was and leaving not even getting 10 feet away the staff are all huddling together looking at us and laughing ... We asked for another bag that's it that's all nothing to talk about nothing to laugh about. I will never be returning to his theatre do to this expirence so there goes that money for you guys. You want customers have good service it's as simple as that. Very unprofessional you wanna talk about people at least wait until they are out of the room.

  • Overall Rating User Rating: 1
  • General Experience User Rating: 1
  • Concession User Rating: 1
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 1

December 28, 2015

Awful experience. Dirty, 30 minute concession line. No paper ticket available have to wait in line even after going through self serve. Very disappointing. Service was good, however.

  • Overall Rating User Rating: 1
  • General Experience User Rating: 1
  • Concession User Rating: 1
  • Cleanliness User Rating: 1
  • Theatre Presentation User Rating: 1
  • Customer Service User Rating: 1